The Fine Print
Call Center & Online Sales
Handling Fee for Individual Tickets: $2.25 + 3% Credit Card processing fee
Local: (646) 502-5296
Toll free: (866) 941-FEST (3378)
Ticket Outlet - Dates & Hours of Operation
During the festival, every festival screening venue will have a fully operational Box Office. This includes Regal Battery Park, Cinepolis Chelsea, SVA, BMCC and the Festival Hub. The venue Box Office will be open approximately 1 hour prior to first ticketed event start time. There are no in person ticket sales prior to Tuesday, March 27.
Primary Ticket Outlet: Cinepolis Chelsea - 260 West 23rd Street (bwtn 7th and 8th Aves.)
- Extended hours: Tuesday, March 27 – 11am-6pm
- Weekdays: March 27 – April 17 - 4pm-8pm
- Weekends: March 28 – April 17 - 11am-6pm
- Festival: April 18-29 – Open 1 hour prior to scheduled show time
(Available at Ticket Outlets Only, not redeemable online or by phone)
Available for Students, seniors (Age 62+) with valid ID and downtown Manhattan residents with proof of residency for zip codes: 10002, 10004, 10005, 10006, 10007, 10012, 10013, 10014, 10038, 10048, 10280, 10281, 10282.
$5.00 discount per $23 General Screening Ticket.
$7.00 discount per $30 Ticket.
$10.00 discount per $40 Ticket.
(There is no discount on $12 Matinee tickets).
Screenings/Events at Beacon Theatre
Screenings at the Beacon Theatre are available to the public for purchase. Ticket prices vary depending on the event and seating location. Tickets are sold through Ticket Master (made available through the Tribeca film guide) and are ONLINE ONLY; Beacon tickets are not available at TFF box offices.
Rush will be offered when advanced tickets for a screening or event are no longer available. The Rush system functions as a standby line that will form at the venue approximately 45 minutes prior to scheduled start time. Admittance is based on availability and will begin roughly 10 minutes prior to program start time. Rush Tickets are the same price as advance tickets payable upon entry. There is a limit of 1 Rush Ticket per person.
PATRON MUST BE PRESENT IN LINE AT THE VENUE 30 MINUTES PRIOR TO SCHEDULED START TIME OTHERWISE THEIR TICKET MAY BE FORFEIT TO THE RUSH LINE.
Customer Service Contact Info
NO REFUNDS. NO EXCHANGES. NO RESALE. ALL RIGHTS RESERVED.