The Fine Print
Call Center & Online Sales
Handling Fee for Individual Tickets: $3.50 per ticket
(Ticket Outlets Only, not redeemable online or by phone)
Available for Students, seniors (Age 62+) with valid ID and downtown Manhattan residents with proof of residency for zip codes: 10002, 10004, 10005, 10006, 10007, 10012, 10013, 10014, 10038, 10048, 10280, 10281, 10282. (Downtown residents can use their ????? card starting 3/29 to receive discount. Downtown residents w/o Amex can receive discount starting 4/3).
$5.00 discount per $20 General Screening Ticket. (There is no discount on $10 Matinee tickets).
$10.00 discount per $40 Tribeca Talks and Directors Series ticket.
Primary Ticket Outlet
Bow Tie Chelsea Cinemas 9 – 260 West 23rd Street (btwn 7th and 8th Aves.)
- Extended hours: Tuesday, March 29 & Monday, April 4 - 11am-6pm
- Weekdays: March 29 – April 12 - 4pm-8pm (excluding dates/times above)
- Weekends: March 29 – April 12 - 11am-6pm
- Festival: April 13-24 - Open 1 hour prior to scheduled show time
Pre Festival Ticket Kiosk
Brookfield Place – 230 Vesey Street (2nd Floor Concierge Desk)
- Daily: Tuesday, March 29 – Tuesday, April 12 - 11am-6pm
Screenings at the Beacon Theater are considered Gala events that are available to the public. Ticket prices vary depending on the event and seating location. Tickets are sold through Ticket Master (made available through TFF website) and are ONLINE ONLY; Beacon tickets are not available at TFF box offices.
Customer Service Contact Info:
Local: (646) 502-5296
Toll free: (866) 941-FEST (3378)
Customer Service Email: firstname.lastname@example.org
A per ticket fee of $3.50 is applied to all orders made online or through our call center.
Call Center Hours of Operation:
Monday, February 29 – Friday, March 18: Monday-Friday, 11am-6pm
Monday, March 21 – Friday, April 29: Operational 7 days a week, 11am-6pm
Rush will be offered when advanced tickets for a screening or event are no longer available. The Rush system functions as a standby line that will form at the venue approximately 45 minutes prior to scheduled start time. Admittance is based on availability and will begin roughly 10 minutes prior to program start time. Rush Tickets are the same price as advance tickets payable upon entry. There is a limit of 1 Rush Ticket per person.
PATRON MUST BE PRESENT IN LINE AT THE VENUE 30 MINUTES PRIOR TO SCHEDULED START TIME OTHERWISE THEIR TICKET MAY BE FORFEIT TO THE RUSH LINE.
NO REFUNDS. NO EXCHANGES. NO RESALE. ALL RIGHTS RESERVED.
Vouchers may be redeemed for advanced Evening/Weekend or Matinee Screening tickets (pending availability) at any Ticket Outlet location. In addition, vouchers may be used in Rush Sales line. Vouchers are not redeemable online or over the phone.
General Screening Vouchers may be redeemed beginning Monday, March 29
Tribeca Crew Vouchers may be redeemed beginning Monday, April 11